/* PPD portal chrome — PPD brand governs this layer only (spec §1).
   Montserrat SemiBold headings (sentence case), Open Sans body, PPD Blue
   #2196D3 primary actions/links, Charcoal #333333 headings, Dark Gray #4A4A4A
   body, Light Gray #F5F7FA panels, Medium Gray #E0E0E0 borders, white paper.
   Fonts fall back to system faces when Montserrat/Open Sans are absent —
   nothing is loaded from a third-party CDN. No ALL CAPS. No exclamation marks. */
:root {
  --ppd-blue: #2196D3;
  --ppd-charcoal: #333333;
  --ppd-darkgray: #4A4A4A;
  --ppd-lightgray: #F5F7FA;
  --ppd-medgray: #E0E0E0;
  --ppd-red: #EA4335; /* admin must-fix tile ONLY */
}
* { box-sizing: border-box; }
body {
  margin: 0; background: #fff; color: var(--ppd-darkgray);
  font: 15px/1.55 "Open Sans", "Segoe UI", -apple-system, Arial, sans-serif;
}
h1, h2, h3, h4 { font-family: Montserrat, "Segoe UI", Arial, sans-serif; font-weight: 600; color: var(--ppd-charcoal); }
a { color: var(--ppd-blue); }
button, .ppd-btn {
  font: 600 14px/1.3 Montserrat, "Segoe UI", Arial, sans-serif;
  background: var(--ppd-blue); color: #fff; border: 1px solid var(--ppd-blue);
  border-radius: 5px; padding: 10px 16px; cursor: pointer;
}
button.ppd-quiet { background: #fff; color: var(--ppd-charcoal); border-color: var(--ppd-medgray); }
input[type=email], input[type=text], input:not([type]), textarea, select {
  width: 100%; font: 15px/1.5 "Open Sans", "Segoe UI", Arial, sans-serif;
  color: var(--ppd-charcoal); border: 1px solid var(--ppd-medgray);
  border-radius: 5px; padding: 9px 11px; background: #fff;
}
label { display: block; font: 600 13px/1.5 Montserrat, "Segoe UI", Arial, sans-serif; color: var(--ppd-charcoal); margin: 14px 0 5px; }

.ppd-center { display: flex; flex-direction: column; align-items: center; min-height: 100vh; padding: 24px 16px; }
.ppd-doorhead { width: 100%; max-width: 960px; padding: 4px 0 28px; }
.ppd-logo { font: 600 17px/1.2 Montserrat, "Segoe UI", Arial, sans-serif; color: var(--ppd-charcoal); }
.ppd-card { background: #fff; border: 1px solid var(--ppd-medgray); border-radius: 8px; padding: 30px 32px; max-width: 460px; width: 100%; margin-top: 6vh; }
.ppd-card h1 { margin: 0 0 10px; font-size: 22px; }
.ppd-card form button { margin-top: 16px; width: 100%; }
.fine { font-size: 12.5px; color: var(--ppd-darkgray); margin-top: 18px; }
.ppd-error { color: #B3261E; font-size: 13.5px; margin: 8px 0 0; }
.ppd-info { background: var(--ppd-lightgray); border: 1px solid var(--ppd-medgray); border-radius: 5px; padding: 9px 12px; font-size: 13.5px; margin: 0 0 14px; }

/* reviews list */
.ppd-page { max-width: 960px; margin: 0 auto; padding: 24px 16px 60px; width: 100%; }
.ppd-topbar { display: flex; justify-content: space-between; align-items: center; gap: 12px; padding-bottom: 20px; border-bottom: 1px solid var(--ppd-medgray); }
.ppd-topbar .who { font-size: 13px; color: var(--ppd-darkgray); }
.ppd-dcard { display: block; border: 1px solid var(--ppd-medgray); border-radius: 8px; padding: 18px 20px; margin-top: 16px; text-decoration: none; color: inherit; }
.ppd-dcard:hover { border-color: var(--ppd-blue); }
.ppd-dcard h2 { margin: 0 0 4px; font-size: 17px; }
.ppd-dcard .client { font: 600 12px/1.4 Montserrat, "Segoe UI", Arial, sans-serif; color: var(--ppd-blue); }
.ppd-dcard .meta { font-size: 13px; color: var(--ppd-darkgray); margin-top: 6px; }
.ppd-empty { margin-top: 40px; color: var(--ppd-darkgray); }

/* admin */
.ppd-admin { max-width: 1200px; }
.ppd-headline { font: 600 18px/1.45 Montserrat, "Segoe UI", Arial, sans-serif; color: var(--ppd-charcoal); margin: 22px 0 14px; }
.ppd-tiles { display: grid; grid-template-columns: repeat(6, 1fr); gap: 10px; }
@media (max-width: 900px) { .ppd-tiles { grid-template-columns: repeat(3, 1fr); } }
.ppd-tile { background: var(--ppd-lightgray); border: 1px solid var(--ppd-medgray); border-radius: 8px; padding: 12px 14px; }
.ppd-tile .n { font: 600 26px/1.1 Montserrat, "Segoe UI", Arial, sans-serif; color: var(--ppd-charcoal); }
.ppd-tile.mustfix .n { color: var(--ppd-red); font-size: 32px; }
.ppd-tile .l { font-size: 12px; color: var(--ppd-darkgray); margin-top: 3px; }
.ppd-closedover { background: #FDEBE9; border: 1px solid var(--ppd-red); border-radius: 6px; padding: 10px 14px; margin: 12px 0; font-size: 13.5px; }
.ppd-filters { display: flex; flex-wrap: wrap; gap: 8px; margin: 18px 0 10px; align-items: center; font-size: 13px; }
.ppd-filters select, .ppd-filters input { width: auto; padding: 6px 8px; font-size: 13px; }
.ppd-group { margin-top: 22px; }
.ppd-group > h3 { margin: 0 0 8px; font-size: 15px; border-bottom: 1px solid var(--ppd-medgray); padding-bottom: 6px; }
.ppd-row { border: 1px solid var(--ppd-medgray); border-radius: 6px; padding: 12px 14px 12px 16px; margin-bottom: 10px; position: relative; background: #fff; }
.ppd-row.unread { border-left: 3px solid var(--ppd-blue); }
.ppd-row.unread .author { font-weight: 600; }
.ppd-row.unread .author::before { content: "● "; color: var(--ppd-blue); font-size: 10px; vertical-align: 2px; }
.ppd-row .meta { font-size: 12.5px; color: var(--ppd-darkgray); }
.ppd-row .body { margin: 6px 0; color: var(--ppd-charcoal); white-space: pre-wrap; }
.ppd-row .ref { font-size: 12.5px; color: var(--ppd-darkgray); }
.ppd-chip { display: inline-block; font: 600 11px/1.6 Montserrat, "Segoe UI", Arial, sans-serif; border: 1px solid var(--ppd-medgray); border-radius: 10px; padding: 0 8px; margin-left: 6px; color: var(--ppd-darkgray); }
.ppd-chip.mustfix { border-color: var(--ppd-red); color: var(--ppd-red); }
.ppd-rowacts { display: flex; gap: 6px; margin-top: 8px; flex-wrap: wrap; }
.ppd-rowacts button { padding: 5px 10px; font-size: 12px; }
.ppd-replies { margin: 8px 0 0; padding: 8px 10px; background: var(--ppd-lightgray); border-radius: 5px; font-size: 13px; }
.ppd-exports { display: flex; gap: 8px; margin: 16px 0; flex-wrap: wrap; }
.ppd-note { font-size: 12.5px; color: var(--ppd-darkgray); }
.ppd-modal { position: fixed; inset: 0; background: rgba(51,51,51,.45); display: flex; align-items: center; justify-content: center; z-index: 50; }
.ppd-modal .ppd-card { margin-top: 0; }